Our Reviews
Service check on HVAC system was efficient. Jason was polite and considerate upon entering the house. He explained his purpose and promptly completed his work. We were and are very pleased with John Waters Inc from the installment and operation of our new system. They were the only company that advised the need for another cold air return so that the HVAC system would run efficiently. We would recommend them over any other company.
I had Jason Franzman from John Waters Inc come out today for first time service. Very pleased and helpfull. I have other HVAC never happy with them. Jason WAS GREAT.
I’ve never used this company, and likely never will now. I’m going to work at 5:45am, driving down the Gene Snyder, and a company car comes flying up on my ass. And I’m going 75. I get over. He/she passes me and proceeds right up to the bumper of the next car. This kind of reckless driving is terrible.
I called to set up an appointment to see if they could get a ~20yr old generac up and running that had been off and not maintained for 5+ years. I honestly expected I would be paying a lot more than I was charged. They got it up and running for the standard generator maintenance fee, which was already reasonable considering it included the oil, spark plugs, and filter.
I called them John Waters because I found them searching for local companies that service generators. They have earned me as a customer not just for the generator, but I will call them for any HVAC work in the future.
Thank you John Waters Inc.
I called them John Waters because I found them searching for local companies that service generators. They have earned me as a customer not just for the generator, but I will call them for any HVAC work in the future.
Thank you John Waters Inc.
My furnace stopped working during one of the coldest spells in Louisville. These folks came right out and fixed it. My utmost appreciation.
Reviews for John Waters Heating, Cooling & Electric
1441 customer reviews
Average rating:5
5
Great service!
I was very pleased with the experience I had with John...
by Debra J
on 08/12/2025
5
It was a great...
John was great. He was very easy to work with. He was...
by David B
on 08/12/2025
5
Quick and easy...
Jason was very polite and here less than 45 minutes with...
by Cathy Z
on 08/11/2025
5
The technician...
The service was handles as expected. The technician seems...
by Melissa L
on 08/06/2025
5
Jason is very...
Jason is very knowledgeable, courteous and friendly. He...
by Janice Amy J
on 08/06/2025
5
Great customer...
Great customer service, explained everything in detail and...
by Kathy L
on 08/06/2025
5
Excellent service
Quick, Friendly, and Excellent service.
by Ryan C
on 08/06/2025
5
Professional and...
Jason was our tech and he was professional and well...
by Jom B
on 08/05/2025
5
Excellent!
Excellent!
by Rosalind S
on 07/28/2025
5
Very friendly,...
Great!
by Diane W
on 07/28/2025
Verified by | Customer Lobby |
BBB Reviews
Steve Y
06/24/2024
5 stars
I called John Waters regarding an HVAC problem this morning and they had it fixed by this afternoon. The tech (Marcus) was pleasant and efficient. I explained the problem and he knew immediately how to correct it. The repair took 15 minutes and the price was reasonable. I have used John Waters for other work (HVAC/furnace and electrical) in the past and have always been satisfied. I have recommended John Waters to others and will continue to do so.