Our Reviews

This was my first time choosing their team to repair our rooftop commercial HVAC. The technician, with 30 years of experience, identified the issue in under an hour and returned the next day to replace the part. The heating system is now fully fixed. Excellent service — he truly deserves a thumbs-up, and I highly recommend him.

Had them clean and check a system and it leaked the next day. Happened again on another system. They are either incompetent or criminal. Would not ever use again.

After a power outage, our AC unit stopped working. It was toward the end of the afternoon and I wasn't sure we could get someone from John Waters out before the end of the day. I contacted the office and they were booked out the rest of the day. I didn't want to do after hours, so John Waters scrambled their schedule for the next morning so the could come out first thing. We have been customers for John Waters for over 20 years, and they still treat us as family. Knowing that they have our backs in emergency situations gives us a sense of relief. We can absolutely depend on them! They've only gotten better over the years, in our opinion. Thank you to everyone at John Waters for being so reliable for our HVAC needs (and for our electrical service that we've used before)!

I've never had an experience with a contractor go this well. These folks are honest, very reasonably priced, and have been installing HVAC in Louisville for decades. Don't get a scam run on you by one of the predatory businesses out there. Call Mike Becht or use their online contact form.