Our Reviews

Excellent
John Waters Inc.4.8
Based on 425 reviews
Taylor Shaw
2 weeks ago
I can't speak highly enough about these guys. They were so kind, attentive and quick with everything they did. John, Mike and the team were an absolute pleasure to work with and we found their prices very fair. WONDERFUL!
kenny_#
3 months ago
This was my first time choosing their team to repair our rooftop commercial HVAC. The technician, with 30 years of experience, identified the issue in under an hour and returned the next day to replace the part. The heating system is now fully fixed. Excellent service — he truly deserves a thumbs-up, and I highly recommend him.
Walt Lee
4 months ago
Had them clean and check a system and it leaked the next day. Happened again on another system. They are either incompetent or criminal. Would not ever use again.
JEFFREY MCGEE
4 months ago
After a power outage, our AC unit stopped working. It was toward the end of the afternoon and I wasn't sure we could get someone from John Waters out before the end of the day. I contacted the office and they were booked out the rest of the day. I didn't want to do after hours, so John Waters scrambled their schedule for the next morning so the could come out first thing. We have been customers for John Waters for over 20 years, and they still treat us as family. Knowing that they have our backs in emergency situations gives us a sense of relief. We can absolutely depend on them! They've only gotten better over the years, in our opinion. Thank you to everyone at John Waters for being so reliable for our HVAC needs (and for our electrical service that we've used before)!
Linda Schott
5 months ago

  Reviews for John Waters Heating, Cooling & Electric

1565 customer reviews

Average rating:5

 
  John Waters is the...
Highly recommend. John and Jason are both great guys. ...
by Brent C on 02/12/2026
  Great Job as...
Jason came by today to inspect our furnace. As before, he...
by Ben Z on 02/11/2026
  Assurance is...
John Waters Inc. & their technicians are top notch and...
by Kevin H on 02/11/2026
  Service Call
Jason was very professional and thorough I would...
by Michael W on 02/11/2026
  Great Experience!
Great Experience!
by Eric J on 02/11/2026
  Very good!
Very good!
by Joe and Ella K on 02/11/2026
  Love the entire...
Love the entire staff at John Waters! Our technician John...
by Alice I on 02/11/2026
  Furnace went out...
Called for service and Jason was there in approximately an...
by Carolyn L on 02/08/2026
  As...
Jason did a wonderful job at our maintenance appointment. ...
by Tracy M on 02/06/2026
  called ahead, on...
Jason came by for our annual furnace check up. They...
by Joe H on 02/04/2026
More Verified Reviews

BBB Reviews

Steve Y

06/24/2024

5 stars

I called John Waters regarding an HVAC problem this morning and they had it fixed by this afternoon. The tech (Marcus) was pleasant and efficient. I explained the problem and he knew immediately how to correct it. The repair took 15 minutes and the price was reasonable. I have used John Waters for other work (HVAC/furnace and electrical) in the past and have always been satisfied. I have recommended John Waters to others and will continue to do so.